Web Design

Web Design Knowledge for PR Professionals

By Pete Nelis on June 26, 2023

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A person is sitting that their desk, using a tablet to design a webpage, which is shown on the open laptop in front of them.

As PR practitioners and communication professionals, understanding the fundamentals of web design can elevate the impact of your strategies and enhance engagement with your audience. This article aims to shed light on the important aspects of web design that every PR professional should know and provide guidance on how to establish effective collaborations with web designers. As a seasoned web designer with extensive experience in graphic design and accessible web design, I’m here to bridge the knowledge gap and guide you on your digital communication journey.

Why PR Professionals Should Understand Web Design

Why should a PR professional delve into the realm of web design, you might ask? The answer lies in web design’s integral role in communicating your brand’s story, values, and messages to your target audience.

Firstly, your website serves as a digital storefront and, quite often, the first point of contact between your brand and potential customers. Its design directly influences the initial impression visitors have of your brand. A well-designed, user-friendly website creates a positive impression, while a poorly designed website can deter visitors and cast your brand in a negative light.

Secondly, web design is a crucial part of your overall communication strategy. A well-structured, aesthetically pleasing website can effectively convey your brand message, facilitating the connection and engagement with your audience. The design elements – typography, colour scheme, layout, and even the website navigation – all contribute to the user’s experience and the perception of your brand.

Thirdly, with the shift towards digital inclusivity, accessible web design is no longer optional but rather a necessity. A website that caters to all, including people with disabilities, promotes your brand’s commitment to inclusivity, broadening your reach while strengthening your reputation.

Lastly, understanding the basics of web design allows you to better communicate your brand’s needs to a web designer, ensuring the end product aligns with your vision and goals. As the old saying goes, “You can’t get what you want until you know what you want.” Equipping yourself with web design knowledge puts you in a better position to achieve exactly that.

The knowledge of web design, therefore, has a direct impact on the efficacy of your PR strategies and the perception of your brand in the digital world. For PR professionals, this understanding is not just a ‘nice-to-have’; it’s a ‘need-to-have’.

Someone is using their smartphone to look at a website, which is also showing on their tablet screen and their laptop screen.

Understanding the Basics of Web Design

Let’s demystify the basics of web design for PR professionals. The goal here is not to turn you into a web designer overnight but to arm you with the essential knowledge to interact meaningfully with web designers and better grasp how your online presence can aid your communication efforts.

Layout and Navigation

A website’s layout is much like a store’s floor plan. Just as an intuitive floor plan directs customers to what they need, a well-structured website layout makes it easy for visitors to find the information they’re looking for. Good navigation design enhances user experience, reducing bounce rates and increasing engagement.

Colour Scheme

Colour plays a profound role in conveying your brand’s personality and emotion. It impacts how visitors feel and respond when they land on your website. Understanding colour psychology can help you make informed decisions about your brand’s colour palette and its usage on your website.


Fonts or typography may seem trivial, but they significantly influence readability, user experience, and brand perception. A professional, readable font can ensure your messages are conveyed clearly, whilst a poor choice of font can create a negative user experience.

Responsive Design

With the myriad of devices used to access the internet today, responsive design ensures your website looks and functions well, regardless of the screen size or device. A responsive website offers a seamless experience to all users, reflecting positively on your brand.

Accessible Design

An inclusive approach to web design, accessible design ensures your website is usable by people with varying abilities, including those with visual, hearing, cognitive, or motor impairments. It broadens your audience reach and shows your commitment to inclusivity.

A laptop sits on a desk with a pink with floral design coffee tumbler and an smartphone.

The Importance of Visual Communication in PR

In a world where we’re constantly bombarded with information, visuals have the power to cut through the noise, draw attention, and communicate messages quickly and effectively. The human brain processes images 60,000 times faster than text, making visuals an indispensable tool in your PR and communication strategy.

  • Graphics:
    Good graphic design can convey complex information in an easy-to-digest format. Infographics, diagrams, and charts can present data or procedures visually, making them more engaging and memorable.
  • Brand Identity:
    Your logo, colour palette, typography, and overall visual aesthetic form your visual brand identity. They’re the visual elements that represent your brand in your audience’s mind. Consistency in these elements across your website (and other touchpoints) helps reinforce brand recognition and build trust.
  • Visual Storytelling
    Every brand has a story to tell. Visual elements like images, videos, and animations can make your brand story more compelling, emotional, and relatable, deepening the connection with your audience.
  • User Experience:
    On your website, visuals guide users through their journey, from navigation icons to call-to-action buttons. Good visual design enhances user experience, making interactions with your website enjoyable and intuitive.

Understanding the role of visual communication in PR helps you make strategic decisions about your website’s visual design, ensuring it supports your communication objectives and enhances your brand perception. It also allows you to communicate effectively with your web designer, ensuring they understand your vision and goals.

Working Effectively with Web Designers

Building a harmonious working relationship with web designers is essential for PR professionals. It enables the creation of a website that not only looks great but also communicates your brand effectively. Here are some key insights to foster productive collaborations:

  • Clear Communication:
    Articulate your brand’s vision, goals, and target audience to the web designer. The more information they have, the better they can design a website that aligns with your brand. Encourage open communication to share feedback and make necessary adjustments throughout the process.
  • Shared Objectives:
    Ensure that both you and the web designer have a clear understanding of the project’s objectives. This shared understanding can facilitate the design process and result in a more cohesive final product.
  • Understanding the Design Process:
    The process of web design can be complex, involving stages like conceptualization, prototyping, coding, testing, and launching. Having a basic understanding of these stages can help manage expectations and timelines.
  • Respecting Expertise:
    While you bring communication expertise to the table, remember that web designers are specialists in their field. Trust their expertise and be open to their recommendations on design elements.
A group of people look at colourful Post-It notes as they solve a problem.

Top Tips for PR Professionals

To wrap things up, here are a few actionable tips that PR professionals can use when working with web designers or considering web design in their communication strategies:

  • Stay Updated:
    Keep abreast of the latest trends and best practices in web design. This will help you understand what is possible and what to expect from your web designer.
  • Define Clear Goals:
    Clearly define the goals for your website, including the messages you want to communicate, the actions you want users to take, and the audience you want to reach.
  • Create a Comprehensive Brief:
    Develop a comprehensive brief for your web designer that includes your brand guidelines, target audience, website goals, preferred aesthetic, and any specific functionalities or features you need.
  • Give Constructive Feedback:
    When reviewing designs, provide specific, constructive feedback. Highlight what you like and don’t like about the design and explain why. This helps your web designer understand your preferences and refine their designs accordingly.
  • Test and Iterate:
    Launching a website is not the end of the process. Regularly test your website’s performance, gather user feedback, and work with your web designer to make continuous improvements.

Web design is a critical element of a brand’s digital communication strategy. As PR practitioners and communication professionals, understanding the basics of web design can significantly enhance the effectiveness of your digital communication efforts and your collaborations with web designers.

From conveying your brand’s story to creating an engaging user experience, every element of your website plays a role in how your audience perceives your brand. By taking the time to understand the basics of web design and how to work effectively with web designers, you can ensure your website serves as a powerful communication tool that supports your PR objectives and resonates with your audience.

In the end, remember that a successful website design is not just about aesthetics or functionality but about effectively communicating your brand’s message and values. By integrating PR and web design expertise, you can create a website that stands out in the digital landscape, engages your audience, and tells your brand’s story in a compelling way. So go forth, armed with this knowledge, and make the most out of your collaborations with web designers for the benefit of your brand.

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