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One Tweet Away from Chaos: Crisis PR in the Social Media Era

Guest Post by Devanshi Udyavar on May 12, 2025

Once upon a time, when a customer had a complaint, they’d write an email or call a helpline, and brands could take a few days to respond. Today, that complaint is a viral tweet, a 60-second TikTok, or an Instagram Story with millions of views. We now live in a world where the average brand…

One Tweet Away from Chaos: Crisis PR in the Social Media Era - Read Post
A close-up of a smartphone with various social media apps showing.

Corporate Organizations Need a Master Key Message Document

By Abena Koomson on July 29, 2024

Three things are certain in corporate communications – clarity, consistency, and coherence. A master key messages document basically serves as a foundational communications/public relations tool that summarizes the entire essence…

Corporate Organizations Need a Master Key Message Document - Read Post
Someone with a marker draws a megaphone with a speech bubble that reads, "Be consistent."

Out of Work? Try Not to be Too Hard on Yourself

By Kaleigh Duff on July 29, 2024

As our society shifts back to normalcy following a global, life-changing pandemic, one of the many differences that I have personally noticed is the job market. I’m sure we’ve all…

Out of Work? Try Not to be Too Hard on Yourself - Read Post
A close-up of a man in a suit holding a cardboard sign that reads, "Looking for a job."

The Flaws of Flattery: Why Imitation Isn’t Always Admirable

By Matisse Hamel-Nelis on July 28, 2024

The age-old saying, “imitation is the sincerest form of flattery,” has been quoted countless times to reassure people that being copied is a compliment. But is it really? Sure, imitation…

The Flaws of Flattery: Why Imitation Isn’t Always Admirable - Read Post
On a board are numerous yellow Post-its that each have the text "Copy" on them. In the middle, is a pinkish Post-it note with the text, "Original."

Rare Beauty: A Look Into Its Influencer Marketing Strategy

By Pradnya Auti on July 22, 2024

While browsing online for interesting PR courses to broaden my knowledge a few weeks ago, I stumbled upon a topic that immediately caught my attention: Brand leadership. Initially, brand leadership…

Rare Beauty: A Look Into Its Influencer Marketing Strategy - Read Post
A close-up of Selena Gomez with a group of diverse women who are all wearing Rare Beauty makeup.

Creating Cinematic Impact: The Importance of Film Marketing in PR

By Aqsa Aamir on July 22, 2024

Who doesn’t love films or movies? We often seek more background on what elevates a film and how it gains the attention it deserves through promotion, or what we call…

Creating Cinematic Impact: The Importance of Film Marketing in PR - Read Post
A person holding up a clapper board in the desert.

The Rise and Worth of Platform Businesses: Harnessing FOMO for Growth

By Sheetal Chaudhary on July 22, 2024

How many times have you bought things you don’t need but still bought them because you couldn’t resist? You’re not alone. We’ve all been there, filling our carts with items…

The Rise and Worth of Platform Businesses: Harnessing FOMO for Growth - Read Post
A woman is looking at their phone while sitting on the couch. Her hand it on her face as she winces knowing that she's missing out on something fun.

What to Expect When You’re Expecting to Share Your Company’s Values 

By Afrika Nieves-Bentley on July 22, 2024

“Why are we allowing ourselves to get worked up over whether giant, multi-national corporations are pro-gay or have traditional American values? Corporations have but one value: shareholder value. Let’s stop…

What to Expect When You’re Expecting to Share Your Company’s Values  - Read Post
A collage of two images, with the one on the left being of Dylan Mulvaney taken on a red carpet, and the other being of a Budweiser bottle.

Unmasking Silent Racism: The Stealthy Saboteur of Authentic Inclusion

By Sameeksha Dandriyal on July 22, 2024

Being an immigrant, racialized minority person living in North America is never a cakewalk. There is always an unsaid fear of not fitting in or not being good enough that…

Unmasking Silent Racism: The Stealthy Saboteur of Authentic Inclusion - Read Post
A Black man sitting at a table with his head in their hands, while his Caucasian colleagues stare and whisper.

Unlocking PR Magic: Wicked’s Strategic Brand Collaborations and Cross-Promotions Revealed

By Meagan Poole on July 15, 2024

The highly anticipated movie Wicked’s upcoming release involves more than just creating the visually stunning film. It showcases a successful blend of brand partnerships and promotional strategies meticulously planned by…

Unlocking PR Magic: Wicked’s Strategic Brand Collaborations and Cross-Promotions Revealed - Read Post
A still from the Wicked trailer, with Ariana Grande as Glinda leaning over Cynthia Erivo as Elphaba.

The Power of Authentic Personal Branding

By Yasmine El Shafei, SCMP, MBA on July 15, 2024

Jeff Bezos, the founder of Amazon, once said, “Your brand is what people say about you when you’re not in the room.” This statement emphasizes the importance of ensuring that…

The Power of Authentic Personal Branding - Read Post
On a light blue background sits a pencil next to three wooden blocks placed in a row, one on on top of the other. Each block as a word to spell out the phrase, "Build your brand."

Introducing The Field Model

By Nathan Buchanan on July 15, 2024

What is internal communications?  It’s challenging. There are hundreds of internal communications definitions, and depending on who you survey, the breadth of what’s included under internal communications may vary.  Simply,…

Introducing The Field Model - Read Post
On a purple background sits three orange triangles situated within themselves. The innermost triangle as the text "Understand", the middle triangle has the text "Diagnose," and the outer triangle has the text "Fix." These represent the Field Model.

Lights, Camera, PR! How Celebs Keep the Buzz Alive

By Audrey D’Mello on July 15, 2024

Alright, let’s talk about the real MVPs of staying in the spotlight: Celebrities and their epic PR game.  Whether they’re breaking the internet with a single tweet or launching scholarships…

Lights, Camera, PR! How Celebs Keep the Buzz Alive - Read Post
A promo shoot photo of the Kardashian/Jenner women all wearing black.